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Role-Based Quick Reference Matrix for Higher Education

This matrix is a quick reference guide for higher education. It outlines role‑specific access and responsibilities, offering a side‑by‑side comparison of what Account Admins, Sub‑account Admins, Instructors, and Students can see and access.

This chart shows what Account Admins, Sub-account Admins, Instructors, and Students can see and do on the InStage platform.

Feature / Access Area

Admin

Sub-account Admin

Instructor

Student

1. Modules

  • Enabled modules (per client selection)

  • Enabled modules (per client selection)

  • Enabled modules (per client selection)

  • Assigned Assignment

  • Self‑serve purchased modules only

2. View Students

  • View and manage all student activities

  • Assign staff / sub-account

  • Manage sub-accounts

  • Archive users

  • Send/resend invite emails

  • Share the account link to users or invite multiple users by email

  • View and manage student sessions within their sub‑account

  • Modify instructor roles

  • Archive users

  • Send/resend invite emails

  • Share the sub-account link to users or invite multiple users by email

  • View and manage your assigned students

  • Archive users

  • Send/resend invite emails

  • Share the sub-account link to users or invite multiple users by email

  • Personal sessions only

3. View Activities

  • Full activities table

  • Limited to users in their sub‑account

  • Filtered to assigned students

  • N/A

4. Profile Options

  • Update first/last name, set language

  • Update first/last name, set language

  • Update first/last name, set language

  • Update first/last name, set language

5. Support Options

  • Live Chat, Email Us, Resource Centre

  • Live Chat, Email Us, Resource Centre

  • Live Chat, Email Us, Resource Centre

  • Live Chat, Email Us, Resource Centre

6. Settings

  • Organization settings, branding, preferences, audit log, admin options

  • Module configurations (module section header displays)

  • Student view toggle

  • Module configurations (module section header displays)

  • Student view toggle

  • Module configurations (module section header displays)

  • Student view toggle

  • ❌ Not available


Notes

  1. Modules: You will only see the modules that have been purchased.

  2. Tables: Admins can see all tables. Sub-Account Admins only see tables for their sub-account. Instructors see tables for their assigned students. Students do not have access to tables.

  3. Profile Options: Everyone can update their personal details and language preferences. Only Admins can change account roles, such as moving an Instructor to a Sub-Account Admin.

  4. Support: Everyone can use Live Chat, Email support, and the Resource Centre.


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