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Role-Based Quick Reference Matrix for Higher Education

This matrix is designed as a quick reference for higher education during onboarding and training, ensuring clarity on role-specific access and responsibilities.

This matrix provides a side-by-side comparison of what Account Admins, Instructors, and Students see and can access within the InStage platform.

Feature / Access Area

Admin

Instructor

Student

1. Modules

  • Enabled modules (per client selection)

  • Enabled modules (per client selection)

  • Assigned Assignment

  • Self‑serve purchased modules only

2. Client Sessions

  • Recent student sessions (across the organization)

  • Your student sessions (filtered)

  • Your sessions only

3. Users Table

  • Full users table

  • Filtered to assigned students

  • N/A

3. Sessions Table

  • Full sessions table

  • Filtered to assigned students

N/A

4. Profile Options

  • Update first/last name, set language

  • Update first/last name, set language

  • Update first/last name, set language

5. Support Options

  • Live Chat, Email Us, Resource Centre

  • Live Chat, Email Us, Resource Centre

  • Live Chat, Email Us, Resource Centre

6. Admin Settings

  • ✅ Access to org. settings, branding, preferences

  • ❌ Not available

  • ❌ Not available


Notes

  • Modules: Only the modules purchased for the account are displayed.

  • Tables: Admins have full visibility, while Instructor views are filtered to their assigned students. Students do not have access to tables.

  • Profile Options: All roles can update their personal information and language preferences.

  • Support: All roles have access to Live Chat and Email support.

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