1. Open Mock Interview
From Home or the left‑hand navigation, click Mock Interview.
On the Dispatch Mock Interview page, search for an existing client or click + Create Client to add a new one.
2. Choose Delivery Method
You can now send interviews by text or email.
Text: Enter the client’s phone number in the Interviewee Phone field.
Email: Enter the client’s email address in the Interviewee Email field.
(For detailed steps on sending an express interview by text, click here.)
3. Add Interview Context
Personalize the interview by providing key details:
Enter the Job Title (search LinkedIn, Indeed (real job posting) or type any job title).
Optionally, attach the client’s resume by clicking Add or Select a Resume.
4. Configure Interview Setup
Define how the interview will run:
Select the Interview Stage (e.g., Screening).
Assign an Interviewer.
Choose the Interviewer Attitude.
Review or edit the Screening Questions as needed.
5. Client Email Workflow
When sending by email:
The client receives an email with a link.
They must create a new account to log in.
Once logged in, they can complete the mock interview.
(For a step‑by‑step guide to account creation and login, click here.)
6. Client Practice Features
After logging in, clients gain access to additional tools:
Practice interviews independently.
Customize resumes and cover letters for specific job applications.
Continue building skills within the system.
Common Questions
Once a client creates an account, they can practice interviews repeatedly on their own schedule.
The web‑based interview is linked to the staff member who dispatched it. To view all web‑based interviews, return to the Mock Interview creator. From there, you can review the Sent Interviews table to see summaries and reports of completed activities.