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How Admins Can Configure Organization Admin Settings

Admins can customize organization‑wide settings for branding, permissions, notifications, storage, AI features, and module defaults.

Updated today

1. Accessing Admin Settings

  1. From the left sidebar, select Settings.

  2. The Admin Settings panel will open with four tabs:

    • Branding, Reports & Notifications

    • Limits & Storage

    • AI Configuration

    • Module Configuration


2. Branding, Reports & Notifications

  • Client Name & Signup Link: Configure the name displayed on the signup page and enable/disable a public signup link for new users.

  • Client Logos: Upload your organization’s logos (JPEG, PNG, WEBP, max 5MB).

  • Brand Colours: Customize the color palette used throughout the platform.

  • Reports & Permissions: Control which reporting and privacy options staff can use (e.g., email reports, transcript access).

  • Notifications: Set policies for client reminders (availability windows, 24‑hour reminders, due date reminders).

  • Click Save Changes to apply updates.


3. Limits & Storage

  • Configure call time limits for sessions.

  • Set recording retention for audio and video (in days).

  • Click Save Changes to confirm.


4. AI Configuration

  • Define High Priority and Medium Priority comment categories for AI‑powered features.

  • Review and edit definitions and examples to align with organizational policies.

  • Add or adjust response guidelines and contact info for sensitive cases.

  • Click Save Changes to apply.


5. Module Configuration

  • Customize the default questions used in modules (e.g., Resume Assist, Mock Interview).

  • Each interview stage (Screening, Middle, Final) includes editable questions with codes and descriptions.

  • Add new questions or remove existing ones to tailor modules to your organization’s needs.

  • Required questions are marked and cannot be deleted.

  • Click Save Changes after editing.


6. Admin Tip

Changes made in Admin Settings apply across the entire organization. Staff and clients will see updated branding, permissions, and module defaults immediately.

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