This matrix provides a side-by-side comparison of what Account Admins, Staff Members, and Clients see and can access within the InStage platform.
Feature / Access Area | Admin | Staff Member | Client |
1. Modules | Enabled modules (per client selection) | Enabled modules (per client selection) | Self‑serve purchased modules only |
2. Client Sessions | Recent client sessions (all clients) | Your client sessions (filtered) | Your sessions only |
3. Users Table | Full users table | Filtered to assigned clients | N/A |
3. Sessions Table | Full sessions table | Filtered to assigned clients | N/A |
4. Profile Options | Update first/last name, set language | Update first/last name, set language | Update first/last name, set language |
5. Support Options | Live Chat, Email Us, Resource Centre | Live Chat, Email Us, Resource Centre | Live Chat, Email Us, Resource Centre |
6. Admin Settings | ✅ Access to org. settings, branding, preferences | ❌ Not available | ❌ Not available |
Notes
Modules: Only the modules purchased for the account are displayed.
Tables: Admins have full visibility, while Staff views are filtered to their assigned clients. Clients do not have access to tables.
Profile Options: All roles can update their personal information and language preferences.
Support: All roles have access to Live Chat and Email support.