In order to use InStage, there are a few checklist items that you must ensure you have and are set up correctly.
What you need:
Computer. (Mac or Windows)
Microphone.
Camera.
If you come to the conclusion that your device may not be able to run InStage, please try our performance mode option located here:
Can my device run InStage?
Hardware Requirements:
1. Processor (CPU):
Recommended: Quad-core processor (Intel Core i5/i7 or AMD Ryzen 5/7 or equivalent)
2. Memory (RAM):
Minimum: 8 GB
Recommended: 16 GB or higher
3. Graphics Card (GPU):
Recommended: Dedicated graphics card (NVIDIA GeForce GTX 1050 or AMD Radeon RX 560 or higher)
4. Storage:
Minimum: 2gb free space
Recommended: SSD for faster loading times
Software Requirements:
1. Operating System:
Minimum: Windows 10, macOS 10.13 (High Sierra), or a recent Linux distribution
Recommended: Latest versions of Windows, macOS, or Linux
2. Web Browser:
Minimum: Latest versions of Google Chrome or Safari
Recommended: Keep browsers updated to the latest version for optimal performance and security
3. WebGL Support:
Required: Ensure the browser supports WebGL. Users can check their browser’s WebGL compatibility here.
Network Requirements:
Minimum: Stable internet connection with at least 5 Mbps download speed
Recommended: High-speed internet connection with at least 15 Mbps download speed for seamless performance
Additional Considerations:
1. Browser Extensions:
Disable unnecessary browser extensions that might interfere with WebGL performance.
2. Device Compatibility:
Desktops/Laptops: Ensure the above hardware and software requirements are met.
Mobile Devices/Tablets: Mobile devices are not our recommended option as the UI was not designed for mobile use. However, if your computer does not meet the requirements, most modern devices running iOS or Android with good performance specifications should work. Ensure the browser on the mobile device supports WebGL.
3. Screen Resolution:
Minimum: 1280 x 720
Recommended: 1920 x 1080 or higher for better visual quality
4. Audio:
Ensure the device has functional speakers or headphones so that you can hear the avatar.
Ensure you have a working microphone connected to your device for the speech synthesis features to work effectively.
To check if your devices are properly set up, check out this help doc.
5. Graphics/Hardware Acceleration:
Enable graphics acceleration from your browser settings if the simulation is lagging. Check out this help doc for more information.