Overview of Dispatch Resume and Cover Letter Assist
Many school co‑op departments and career centres provide students with one‑on‑one résumé and interview preparation. Instructors can quickly create new résumés or update existing ones tailored to specific job postings, helping students strengthen their career readiness.
With the Dispatch Resume and Cover Letter Assist, the job posting is retained and used to generate tailored, AI‑guided feedback. The tool evaluates how well a student’s documents align with the role, providing section‑by‑section suggestions for improvement based on both a rubric and ATS (Applicant Tracking System) score. Instructors can then review the results to support students with targeted coaching and preparation.
Step-by-step instructions
Open Dispatch, Resume Dispatch
From Home or the left‑hand navigation, click Dispatch.
Select Resume Dispatch.
On the Select a Student Resume page, search for an existing student or click + Create Student to add a new one.
2. Start Résume Review
In Step 1, Add Résumé, click the Select dropdown to choose an existing résumé.
You may also Create New or select a previously uploaded version to tailor to a new job.
3. Select aJob Title
In Step 2, Add Job Details, type the desired job title into the search bar.
4. Include a Job Description
Select a posting from the available list to auto‑fill the description, or copy/paste from an external job board (e.g., LinkedIn, Indeed).
5. Review Résumé Draft
Once Steps 1 and 2 are complete, click Review Résumé to generate a draft.
6. Tailor Résumé and Cover Letter
Scroll through the draft to review formatting, content, and scoring.
7. Edit Profile Section
Click the pencil icon to edit/update based on rubric feedback.
Note: Profile is evaluated as a combined résumé header/contact block and professional summary.
8. Review Experience Section
Click the pencil icon to edit/update based on rubric feedback.
Note: Experience is scored on evidence quality, accomplishment framing, and role alignment.
9. Review All Section Feedback
Scroll through the résumé to review rubric feedback across all sections.
10. Review ATS Score
ATS Score measures optimization for applicant tracking systems.
It evaluates role match, searchability, and formatting against the target job description.
This score depends on having a job description and focuses on screening performance, not just content quality.
11. One-Click AI Enhance
Click One‑click AI enhance to review AI recommendations based on the rubric feedback and ATS requirements.
12. Review AI Enhancement Suggestions
The One‑click optimize résumé pop‑up provides suggestions.
Select Yes, No, or Learning Now to apply changes.
Click Optimize Résumé when ready.
13. Résumé Settings
Click the settings icon to adjust template (Classic or Modern), line spacing, margins, and section order.
Options to Download and Share are also available.
14. Create a Cover Letter
Once the résumé is ready, click Cover Letter to begin.
15. Configure Cover Letter
Upload an existing letter, create one manually, or click Generate with AI for a draft.
16. Review AI Enhancement Suggestions for Cover Letter
Review Introduction, Body, and Closing.
Edit/update sections using rubric and ATS feedback.
17. Cover Letter Settings
Click the settings icon to adjust template, line spacing, and margins.
Options to Download and Share are also available.
18. Saved Résumés
After completing a résumé and cover letter, return to the Student Résumé main screen.
Scroll down to view a running list of résumés created for that student.
From this list, you can take further action, such as dispatching an interview using the job details entered to tailor the résumé.