Skip to main content

License Usage by Status

This guide explains how client account statuses in the platform affect license usage, clarifying which stages consume a license and which do not.

In the View Students / View Clients table, the Status column indicates whether a license has been allocated.


License Status:

Draft

  • Meaning: Account created, but the student/client has never been contacted or added to anything. No associated activity.

  • License Impact: ❌ Does not count toward user licenses.

Provisioned

  • Meaning: Account created and a license allocated.

  • License Impact: ✅ Counts as a license used (consumed once provisioned).

Activated

  • Meaning: Account activated and a license allocated. The student/client has signed in or visited InStage.

  • License Impact: ✅ Counts as a license used

Archived

  • Meaning: The client is no longer active.

License Impact: ✅ License was used when the account was provisioned/activated. Archiving does not free up the license.


🔑 Key Takeaway

  • Draft = No license used

  • Provisioned, Activated, Archived = License used

Did this answer your question?